By Steve Hackney (Published: December 24)
One of the biggest push-backs we get from business leaders is that sales scripts just create robots.
It's a feeble excuse.
Being blunt, let's say worse case they do produce robots (done right of course they don't) but at the same time, they add 20-500% extra sales - who cares?
Sales Scripts, as long as they are enforced (I chose that word carefully) enable you and your team to increase and optimise sales.
The only way to ensure improved performance is that every person in a sales position is trained on, adheres to and is measured for delivering the sales script perfectly.
Once every one is 'singing from the same song sheet', then you're able to measure performance and then make changes to the scripts and measure the effectiveness of those changes.
To be clear, you absolutely must use sales scripts whenever there is a person-to-person or person-to-people interaction.
In fact, every human interaction with the prospect should be scripted and all your team must be trained and monitored on 'delivering' each script perfectly.
Where possible, we advise you to record all conversations you and your team have with prospects to ensure the scripts are being followed to the letter and for training purposes.
To reiterate, here’s why scripts are so important…
First, how can you ever improve results if you and your team just wing it and everyone is just doing their own thing when speaking to a prospect.
Second, if you have more than one person handling the sales process it’s impossible to measure like for like results without scripts and you’ll rely more on the skill of the individuals rather than the process which is a risky game to play.
And third, if you don’t use sales scripts, you really are relying on luck and there’s no way you can build a business on that!
But using sales scripts and ensuring everyone involved in the sales process abides by the scripts gives you a proven blueprint for sales success.
It doesn’t rely on the individual.
It doesn’t rely on skill.
It ensures optimal results.
It’s the step-by-step process that drives performance.
Put it this way… if you’re looking to maximise sales then sales scripts are compulsory.
And how do you ensure sales scripts aren't robotically delivered?
First, they need to be learned and memorised by each person.
Second, they need to be practiced.
Third, once all the above has been followed, every person will automatically overlay their own personality through the script so it sounds natural.
Then it's a case of continual training to ensure the scripts are adhered to with zero tolerance to anyone going 'off script'.
You'll then have the perfect platform to improve sales performance and continually optimise results.
Rather apply CONVERSIONIZE with our help?
Prefer to only pay on results?
If you're currently doing over 200k in sales per year and you run a service-based business, you potentially qualify for our results-based, 'Pay Per Client' service...
There are NO retainers
NO creation fees
NO management fees
NO optimisation fees
NO tech stack fees
NO hidden fees
Just pay us a fractional percentage of the sales we help you generate!
Meet with one of our experts and we'll explain how CONVERSIONIZE can be installed inside your business and we'll assess what impact it could have.
We'll be honest in our assessment and if we don't think CONVERSIONIZE can at least double your sales in 12 months, we'll tell you.
If CONVERSIONIZE is a good fit for us both, we'll discuss how we only charge a small commission on the sales we help you acquire (and as you'd expect, we have a results-based better than 100% money-back guarantee).
Click on the button below to arrange your FREE no-obligation 'Pay Per Client Meeting'...
Meet with one of our CONVERSIONIZE Experts to see exactly how much impact a zero-risk and fully guaranteed end-to-end psychology-based growth system can have on your business...
We work with an array of different clients in dozens of different industries. They all have one thing in common: they know they're leaving so much money on the table when it comes to conversion...
Watch our game-changing, on-demand Masterclass, which explains why you need to change your focus from 'visitors' to 'conversion' to multiply sales...
Using the compound effect of 'marginal gains' to at least double your sales in just 72 days...
Our books have transformed the sales performance of thousands of businesses around the world in 46 different countries. For a limited time, get the digital versions FREE (click on the covers to get FREE access)...
Join thousands and get weekly actionable insights from the leaders in sales conversion with our CONVERSIONIZE Newsletter...
© 2025 Conversion Academy Limited. All rights reserved.